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Our Support Team Are Here To Help!

We don’t just deliver great intellectual property case management software and walk away. We want to make sure you get the most out of it and that it continues to be a success, which is why we offer a range of support from the moment you go live all as part of your subscription.

It's in our interest that you get the most out of Equinox, therefore we will always assist you in making the most out of new and existing features!

Email Support

We are here to help via email, simply drop us an email with your query or question and we'll get back to you quickly with an answer!

Phone Support

We're always just a phone call away if you need anything, just call our office and the phone will be answered by someone who can immediately help you.

Bespoke Reports

We can help create amazing insightful bespoke reports within the system - giving you deep and meaningful insights into your data.

Service Level Agreements

If you need a rapid garunteed response and resolution time for your query or issue, then we have the right SLA for you.

Any Desk

When helping you remotely we use Any Desk to access your computer, download our bespoke Client using the link below -

Download AnyDesk